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Privacy Policy

Homefinder Somerset is a countywide partnership, five Somerset Local Authorities and the majority of Registered Providers operating within Somerset.


The Local Authorities jointly manage the common housing waiting list and are responsible for ensuring that your personal information is kept secure.  For the purposes of Data Protection, the five Local Authorities are acting as joint Data Controllers for the information obtained and processed for the purpose of applying for registration purposes.


This privacy notice applies to the personal and sensitive personal data obtained through the Homefinder Somerset system. The Registered Providers may request further information from you for verification purposes if they are offering you one of their properties. The Registered Provider will be the data controller for any information which you give to them and may provide further privacy information in relation to any further information they collect.


Why we use personal data?


The information you provide will be used by the partner Local Authorities and the registered providers to:


•             Maintain the common housing waiting list;

•             Send you information about possible accommodation or support services which may be of interest to you;

•             Assess your eligibility for accommodation; and

•             Provide accommodation or housing-related support.


Where it is proposed to use your information for any other purpose we will ensure that we notify you first, unless there is a valid exemption. For example where a person is under investigation for fraud and by bringing this to their attention it may obstruct the investigation.


With whom will your personal information be shared?


The personal information, including sensitive information, which you supply to Homefinder Somerset, will be held on a computerised database, managed for the partnership, under contract by Abritas. Abritas will access the system and therefore your personal data for the purpose of maintaining the system.  The partner Local Authorities requires Abritas to comply with its instructions and they are forbidden to use your information for their own business purposes, unless you have expressly consented to the use of your personal information in this way.


Information may be shared with third parties including other Councils, current or former landlords, government agencies, and other relevant agencies and organisations to ensure your application is accurate. If you would like a list of the specific third parties with whom your data has been shared with, please contact the Local Authority dealing with your application.

The Registered Providers may also share your information, where necessary, with data/credit reference agencies to check your credit worthiness, please note that these checks do not affect your credit rating.


How can you exercise your rights over your personal data?

You have the right to see what information is being held about you by an organisation and then request that any mistakes are corrected. If you would like to find out more about how you exercise these rights please contact the Local Authority dealing with your application.


How to contact us

If you are not happy with the way in which the partnership has processed and dealt with your personal information please contact the Local Authority dealing with your application .