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Homeless - Duty to Refer

Public Services with Duty to Refer

The following services have a duty to refer customers if they are homeless or at risk of homelessness

  • Youth offender teams and institutions

  • Secure training centres and colleges

  • Probation services including rehabilitation companies

  • Job centre plus

  • Social services authorities

  • Accident and emergency services provided in hospital

  • Urgent treatment centres

  • Hospitals when providing in-patient care

  • Social Services Authorities

    The Secretary of State for Defence is also subject to the duty to refer in relation to members of the regular forces (Royal Navy, Royal Marines, the regular army and the Royal Air Force).

    If your agency is not listed, you may still refer customers providing your customer agrees to be referred.

    Somerset public authority referrals procedure

     

    This page is for Public Authorities wishing to make statutory referrals as required under the Homelessness Reduction Act.  

     

    Under the Homelessness Reduction Act 2017 public authorities have a statutory duty to refer customer to us they believe to be homeless or at risk of homelessness (for example, it is likely they will become homeless within 56 days). The statutory duty came into effect from October 2018.

     

    It is important that agencies refer homeless customers to us so that we can prevent and relieve homelessness effectively.

     

    Make a Homelessness Referral

     

    Public Authorities should use this form to refer to customers they believe to be homeless or at risk of homelessness to one of the 5 Local Authorities:

  •  

    Referral to …………………..District Council (Duty to Refer, Homeless Reduction Act)

    YOU

    Your agency

     

     

    Your name

     

     

    Your contact details

    (phone and email)

     

     

     

    CLIENT

    Name of client being referred

     

     

    Date of birth

     

     

    National Insurance Number

     

     

    Current address

     

     

     

     

    Reason for referral

     

     

     

    Medical details

     

     

    Any risks to the client or to others

     

     

     

     

     

    CONSENT

    Client’s signature to give consent for this referral

     

     

    OR

    Referrer’s signature to confirm client has given consent to make this referral

     

     

     

    Date of referral

     

     

    CONTACT US

    Please email this form to either dutytorefer@mendip.gov.uk dutytorefer@sedgemoor.gov.uk dutytorefer@southsomerset.gov.uk dutytorefer@tauntondeane.gov.uk dutytorefer@westsomerset.gov.uk  with a subject heading “DTR”

     

    The information provided on the form will be processed and stored for the purpose of the homelessness referral and in line with the privacy policy (see homefindersomerset.co.uk).

    (The email links below include the pre-populated form):

    Mendip District Council – dutytorefer@mendip.gov.uk

    Sedgemoor District Council - dutytorefer@sedgemoor.gov.uk

    South Somerset District Council - dutytorefer@southsomerset.gov.uk

    Taunton Deane Borough Council - dutytorefer@tauntondeane.gov.uk

    West Somerset Council – dutytorefer@westsomerset.gov.uk

     

    Before you start

     

    A referral does not in its self, trigger a homelessness application. The referred person(s) will still need to be assessed in line with current homeless legislation.

     

    Before making a referral, a public authority must:

     

  • Have consent to the referral from the person(s) being referred

  • Allow the individual to identify the housing authority in England which they would like to be referred

  • Have consent that the customer’s contact details can be given so the housing authority can contact them regarding the referral

     

    You will need:

     

  • Details of the customer including their name, date of birth, address (if they have one), including their preferred method of contact

  • The reason for referral

  • To confirm that you have consent to the referral from the person(s) being referred

     

    The information provided on the form will be processed and stored only for the purpose of the homelessness referral and in line with our privacy policy

 

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