Somerset Public Authority Referrals
This page is for Public Authorities wishing to make statutory referrals as required under the Homelessness Reduction Act.
Under the Homelessness Reduction Act 2017 public authorities have a statutory duty to refer customer to us they believe to be homeless or at risk of homelessness (for example, it is likely they will become homeless within 56 days). The statutory duty came into effect from October 2018.
It is important that agencies refer homeless customers to us so that we can prevent and relieve homelessness effectively.
Public Authorities with Duty to Refer
The following public authorities have a duty to refer customers if they are homeless or at risk of homelessness
Youth offender teams and institutions
Secure training centres and colleges
Probation services including rehabilitation companies
Job centre plus
Social services authorities
Accident and emergency services provided in hospital
Urgent treatment centres
Hospitals when providing in-patient care
The Secretary of State for Defence is also subject to the duty to refer in relation to members of the regular forces (Royal Navy, Royal Marines, the regular army and the Royal Air Force).
If your agency is not listed, you may still refer customers providing your customer agrees to be referred.
Make a Homelessness Referral for People who are homeless, or at risk of becoming homeless
Mendip District Council – firstname.lastname@example.org
Sedgemoor District Council - email@example.com
Somerset West & Taunton Council – firstname.lastname@example.org
South Somerset District Council - email@example.com
Before you start
A referral does not in its self, trigger a homelessness application. The referred person(s) will still need to be assessed in line with current homeless legislation.
Before making a referral, a public authority must:
Have consent to make the referral from the person(s) being referred
Allow the individual to identify the local housing authority in England to which they would like to be referred
You will need:
Details of the customer including their name, date of birth, address (if they have one), including their preferred method of contact
The reason for referral